Facility Friend SERVICES & PACKAGES
Tailored Facilities Support for business and property
We’re there with the Help You Need.
We take a practical approach to Property Management, marked by a hands-on, proactive attitude.
We tailor our services to meet the specific requirements of our clients. By getting to know your property or office, we understand your unique needs and provide appropriate responsive support. Our focus is a high standard of service delivery, efficiency, and client satisfaction.
OUR SERVICES
Tailored Facilities Support for business and property
Our services
We take a practical approach to Property Management, marked by a hands-on, proactive attitude. We tailor our services to meet the specific requirements of our clients. By getting to know your property or office, we understand your unique needs and provide appropriate responsive support. Our focus is a high standard of service delivery, efficiency, and client satisfaction.
- Responding to Owner, Management, Body Corporate requests
- Liaising with managers, tenants, key people
- Providing access to contractors
- Monitoring current contracts
- Conducting regular site visits and inspections
- Arranging scheduled and emergency maintenance
- Arranging trades, ensuring job completion
- Emergency response
- Project management
- Activity and property reports as requested
Our clients
Our clients may not have the in-house resources for full time property or facilities management, that’s where we provide a cost-effective solution. Examples include
- Small business and office managers
- Residential complexes including Body Corporates
- Commercial building owners and managers
- Small schools
- Early childcare centres
- National brands requiring local support
YOUR TEAM OF EXPERTS
What We Offer
Prompt Response
We swiftly respond to requests from managers and property owners and proactively address property issues.
Trusted Contractor Network
We liaise with trusted trades and provide access to reliable contractors for specialized tasks.
Contract Management
We effectively monitor and manage current contracts to ensure compliance and quality service delivery.
Regular Inspections
We conduct thorough site inspections and visits to maintain property standards and identify potential issues.
Maintenance Solutions
From minor repairs to scheduled maintenance, we handle tasks promptly to prevent disruptions.
Emergency Support
Our team can be available 24/7 to manage and resolve emergency maintenance situations efficiently.
Project Management
We assist or manage projects, ensuring timely completion and adherence to budgets.
Detailed Reporting
We provide comprehensive activity and property reports tailored to your specific reporting needs
TAILORED TO YOUR NEEDS
Facility Friend Packages
Casual Friend
We’re available at our agreed charge out rates to attend to your Property Management needs as and when required.
Facilities Support Friend
We agree on a monthly fee which covers minimum weekly or monthly hours.
Additional time is charged at agreed rates.
Features guaranteed response times and on-call service.
Project Friend
You have a specific job or project and need support we can help.
We scope the job and agree our fee or charges to manage or support you in this project
our streamlined process
How we work with you
Contact Us
To learn more about how Paul Fraser and Facility Friend can assist you with your property management needs, please contact us.
Paul looks forward to discussing how FFL’s tailored solutions can benefit your portfolio and contribute to the success of your property investments.
Partner with us for reliable facilities management expertise tailored to meet your specific needs.
